At Apex Food Consultants, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from you through our website, services, and interactions with us. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

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Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website or use our services. This may include:

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Contact Information: such as your name, email address, phone number, and mailing address.

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Payment Information: if you make a purchase from us, we collect payment information such as credit card details or other financial information necessary to process your transaction securely.

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Communications: when you contact us via email, phone, or through our website, we may retain a record of that communication.

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Usage Information: we may collect information about how you interact with our website and services, such as your IP address, browser type, device type, and the pages you visit.

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How We Use Your Information

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We use the information we collect for the following purposes:

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Providing Services: to fulfil your requests for our services, process transactions, and deliver products or services to you.

Customer Support: to respond to your inquiries, provide customer support, and address technical issues.

Communication: to send you important updates, newsletters, marketing communications, and promotional offers that we believe may be of interest to you.

Improvement: to analyse and improve the quality of our website, products, and services, and to develop new products and services.

Legal Compliance: to comply with applicable laws, regulations, and legal processes, and to protect our rights, property, and safety, and the rights, property, and safety of our users and others.

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Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also disclose your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

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Data Security

We take reasonable measures to protect the security of your personal information to prevent unauthorized access, disclosure, alteration, or destruction.

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However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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Your Choices

You have the right to access, update, or delete your personal information at any time. You may also opt-out of receiving marketing communications from us by following the instructions provided in those communications. Please note that even if you opt-out, we may still send you transactional or administrative messages, such as service announcements or important information about your account.

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Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes we make will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

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Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at apexfood@eim.ae. We are committed to addressing any concerns and resolving disputes promptly and fairly.